Avaya CallPilot 4.0 Unified Messaging Guide de l'utilisateur

C a l l P i l o tTM Release 4.0 - Standard 1.05Desktop Messaging User Guidefor Internet Clients

7How to get HelpThis section explains how to get help for Nortel products and services.Getting Help from the Nortel Web siteThe best way to get techni

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9Welcome to CallPilotCallPilot* from Nortel is an advanced business communications system that offers exceptional flexibility for managing your messag

10Getting startedAbout this guideThis user guide is an overview of how to use CallPilot with your Internet e-mail. The instructions and screen images

11Logging in to CallPilotWhen you log in to your e-mail, you can log in to CallPilot at the same time.Note: Do not leave the Remember password box che

12Working with your CallPilot messagesWhen you open your e-mail with CallPilot installed, your CallPilot messages appear in your Inbox. You can open,

13Playing voice messagesTo select your telephone or computer to play voice messagesYou can choose to play your voice messages from your telephone or y

14Viewing fax messagesIn order to receive faxes, your CallPilot administrator must enable fax capability for your mailbox.To view a fax message 1 Doub

15Composing voice messagesTo compose and send a CallPilot voice message, you record a message and save the message as a file, then attach the file to

16Composing fax and text messagesTo create a fax, your CallPilot mailbox must have fax capability, and your computer must have Desktop Messaging insta

Business Communications Manager & CallPilot 100/150Updates to theDesktop Messaging User GuidesInternet ClientsPage 9 Call the sender of a messageC

17Creating and sending fax batch messagesTo send customized CallPilot fax messages to multiple recipients you can use Microsoft Word Mail Merge, and s

182 Add new columns or subtract existing ones, as required. For new columns, chose a meaningful column header name.3 Add the required data under each

19or a Desktop Messaging client and a voice prompt identifies the message as Urgent from the CallPilot telephone interface. Messages sent Urgent are t

20to each customized fax document. To signal CallPilot that this as a Fax Batch file, and to prevent this page from becoming part of the fax, two spec

21You can use all of the data source column header tags to customize the document. The following is an example using the Sample.doc file:In this examp

223 Select Merge to Printer and then select the Nortel Fax Batch driver from the Print dialog box that appears.Note: Ensure that Microsoft Word is not

23appears:If you select Yes, an attempt is made to resend the fax to the server. If you select No, the current fax is skipped, and processing begins o

24Using fax cover pagesCallpilot DM Internet clients can choose to include a cover page with their faxes. The server administrator typically designs a

25Modify and Preview cover pageYou can preview the current cover page and modify its contents by clicking the Modify button in the Nortel Fax Printer

26Click on Preview to view the current state of the cover page.The first time you access this page, CallPilot Desktop Messaging attempts to fill in th

Outlook, Lotus Notes, GroupWisePage 9 Contact sender of a messageCall the sender of a message is not supported.Contact Sender is not supported. This d

27Addressing messagesTo address a message from an Address Book You can address a CallPilot message from the CallPilot Address Book on the server, or f

28Message Forwarding Rule featureThe Message Forwarding Rule can be configured by the system administrator or by the My CallPilot user. The Message F

29Changing your mailbox settingsTo view or change your CallPilot access settingsYour administrator enters the default CallPilot access information for

30To change your CallPilot passwordThis is the same password that you use from the telephone.1 Repeat steps 1 and 2 above, then click Change Password.

31Changing audio settingsTo change the audio device and volumeYou can play and record your messages from your telephone or your computer. 1 On the Cal

32Using My CallPilotIf the web-based resources of My CallPilot are available for your mailbox, your administrator provides you with the URL. For more

33specific to your mailbox.

34Document informationCallPilot Desktop Messaging User Guide for Internet ClientsCopyright © 2006 Nortel Networks. All Rights Reserved.Information is

Messaging feature, the Contact Sender option must be available.Page 35 (Page 29 Lotus Notes) Setting message optionsDelivery Receipt is not supported.

2CallPilot Desktop Messaging User Guide for Internet ClientsDocument number: 555-7101-425Product release: 4.0Document release: Standard 1.05Date: Octo

3*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN, Dualmo

4PROMARK and RHOBOT are trademarks of DMI Promark, Inc.QUICKTIME is a trademark of Apple Computer, In.RADISYS is a trademark of Radisys Corporation.RO

5ContentsHow to get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Welcome to CallPilot . . . . . . . . . . . .

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