Avaya Business Communications Manager 6.0 - Configuration - Telephony Manuel d'utilisateur

Avaya Business Communications Manager 6.0Configuration —TelephonyNN40170-502Document status: StandardDocument issue:03.03Document date: October 2010P

Contents10 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring the SIP URI map 310Configuring SIP auth

IP (VoIP) trunk configuration100 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Private SIP Routing ModePriva

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 101 IP (VoIP) trunk configurationSIP trunks – options common t

IP (VoIP) trunk configuration102 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Global settingsThe following

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 103 IP (VoIP) trunk configurationDTMF handling using RFC2833RF

IP (VoIP) trunk configuration104 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Some limitations and restrict

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 105 IP (VoIP) trunk configurationSettingsEnable Voice Activity

IP (VoIP) trunk configuration106 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 SIP trunks – public trunk con

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 107 IP (VoIP) trunk configurationTo configure an account, you

IP (VoIP) trunk configuration108 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Public SIP account parameters

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 109 IP (VoIP) trunk configurationForce E164 International Dial

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 11 ContentsModifying RTP over UDP port ranges 349Deleting RTP

IP (VoIP) trunk configuration110 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 ITSP Association MethodYou ca

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 111 IP (VoIP) trunk configurationR-URI Called Number Username

IP (VoIP) trunk configuration112 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 User account parametersIf mor

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 113 IP (VoIP) trunk configurationAccount Identity: ParentIf se

IP (VoIP) trunk configuration114 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 ITSP templatesTemplates are s

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 115 IP (VoIP) trunk configurationYou apply a template when you

IP (VoIP) trunk configuration116 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Local NAT compensationWhen th

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 117 IP (VoIP) trunk configurationThe Global Settings options a

IP (VoIP) trunk configuration118 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 SIP public route configuratio

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 119 IP (VoIP) trunk configurationdelete a route, you select th

Contents12 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Connecting an ISDN interface 377Disconnecting an IS

IP (VoIP) trunk configuration120 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 SIP private trunk settingsThe

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 121 IP (VoIP) trunk configurationWith SIP proxy failover, the

IP (VoIP) trunk configuration122 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 The following table shows the

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 123 IP (VoIP) trunk configurationSIP Trunking Timer settings p

IP (VoIP) trunk configuration124 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 The following table describes

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 125 IP (VoIP) trunk configurationQuality of ProtectionAuthenti

IP (VoIP) trunk configuration126 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 SIP Authentication: Add Local

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 127 IP (VoIP) trunk configurationH.323 trunksTo configure an H

IP (VoIP) trunk configuration128 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 H.323 settingsThe H.323 setti

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 129 IP (VoIP) trunk configurationinformation about IP interope

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 13 ContentsConfiguring DSCP Marking for Quality of Service 406

IP (VoIP) trunk configuration130 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Gatekeeper wildcard<check

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 131 IP (VoIP) trunk configurationAlias Names If you select Gat

IP (VoIP) trunk configuration132 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 H.323 media parametersH.323 m

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 133 IP (VoIP) trunk configurationEnable Voice Activity Detecti

IP (VoIP) trunk configuration134 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Enable T.38 fax <check box

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 135 Line configuration overviewThe information in this chapter

Line configuration overview136 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Trunk/line data lines panelThe

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 137 Line configuration overviewTips: External lines and teleph

Line configuration overview138 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 PropertiesThe Properties tab sh

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 139 Line configuration overviewProperties details panelThe fol

Contents14 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Ordering ISDN PRI 438Ordering ISDN PRI service outs

Line configuration overview140 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Impedance (Ohms)Loop (analog on

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 141 Line configuration overviewPreferences (lines)The Preferen

Line configuration overview142 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Auto privacy Loop GS DID E&

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 143 Line configuration overviewAnswer mode Loop GS E&M BRI

Line configuration overview144 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Restrictions (Line and Remote)A

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 145 Line configuration overviewAssigned DNsThe Assigned DNs ta

Line configuration overview146 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Add a DN record

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 147 BRI ISDN loop properties overviewThe information in this c

BRI ISDN loop properties overview148 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Loop type and general par

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 149 BRI ISDN loop properties overviewT-loop general settingsTh

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 15 New in this releaseThe following sections detail what’s new

BRI ISDN loop properties overview150 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 T-loop SPIDS and network

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 151 BRI ISDN loop properties overviewT-loops D-packet serviceT

BRI ISDN loop properties overview152 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Attention: D-Packet serv

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 153 BRI ISDN loop properties overviewS-loops assigned DNsThe D

BRI ISDN loop properties overview154 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Loop settingsAttribute Va

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 155 BRI T-loops overviewThe information in this chapter applie

BRI T-loops overview156 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 T-loop general settingsThe Settings ta

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 157 BRI T-loops overviewT-loop SPIDS and network DNsThese sett

BRI T-loops overview158 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 SPIDs and network DNs (T-loops, North

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 159 BRI T-loops overviewT-loops D-packet serviceThe D-Packet S

New in this release16 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

BRI T-loops overview160 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 S-loops assigned DNsThe Details for Lo

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 161 BRI T-loops overviewLoop settingsAttribute Value Descript

BRI T-loops overview162 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 163 Router overviewThe information in this chapter applies to

Router overview164 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 165 VLAN overviewThe information in this chapter applies to bo

VLAN overview166 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 LAN InterfacesUsing LAN Interfaces you can co

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 167 VLAN overview— XXX, YYY and ZZZ are ASCII-encoded decimal

VLAN overview168 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 169 Professional call recordingThe information in this chapter

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 17 IntroductionThe information in this chapter applies to both

Professional call recording170 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 The autonomous rules can only b

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 171 Professional call recordingProcedure stepsStep Action1Clic

Professional call recording172 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 7 In the Manual stop record beh

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 173 Professional call recording12 Select the checkbox correspo

Professional call recording174 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 175 Remote modemThe information in this chapter applies to bot

Remote modem176 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 CTI server enhancementsThis functionality enab

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 177 LAN packet IP captureThe information in this chapter appli

LAN packet IP capture178 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Business Element Manager interface op

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 179 BCM DHCP overviewThe information in this chapter applies t

Introduction18 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 PrerequisitesBefore you complete the following

BCM DHCP overview180 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 On BCM50 models without an integrated rou

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 181 BCM DHCP overview• S2 Action: 1• S2 Retry count: 1With ext

BCM DHCP overview182 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 DHCP server on the Main Module with exter

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 183 BCM DHCP overviewWhenever the BCM LAN IP address changes,

BCM DHCP overview184 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 General Settings tab field descriptionsAt

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 185 BCM DHCP overviewIP Terminal DHCP Options tabThe IP Termin

BCM DHCP overview186 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 IP Terminal DHCP Options tabIP Terminal D

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 187 BCM DHCP overviewSecondary Terminal Proxy Server (S2)IP ad

BCM DHCP overview188 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Address Ranges tabThe Address Ranges tab

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 189 BCM DHCP overviewLease Info tabThe lease info panel is a r

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 19 System telephony networking overviewThe information in this

BCM DHCP overview190 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Lease Info tab field descriptionsAttribut

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 191 Call security and remote access overviewThe information in

Call security and remote access overview192 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Some of these feat

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 193 Call security and remote access overviewDefault filters (N

Call security and remote access overview194 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Default filters (o

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 195 Call security and remote access overviewLine restriction e

Call security and remote access overview196 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • Setting up Remot

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 197 Call security and remote access overviewRemote access on l

Call security and remote access overview198 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 If you use Meet Me

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 199 Call security and remote access overviewNotes about CoS pa

Copyright © 2010 Avaya Inc.All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is compl

System telephony networking overview20 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 PBX system for BCM450Th

Call security and remote access overview200 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 External access to

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 201 Module managementThe information in this chapter applies t

Module management202 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Disabling or enabling a port channel sett

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 203 Lines configurationThe information in this chapter applies

Lines configuration204 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 DN addition to a line recordAdd a DN to

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 205 Lines configurationPrerequisites for target lines configur

Lines configuration206 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring target lines - main screen

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 207 Lines configurationConfiguring target lines - subscreens

Lines configuration208 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring target linesUse the followi

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 209 Lines configurationFor BCM 450, you can assign target line

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 21 System telephony networking overviewPBX system for BCM50Inc

Lines configuration210 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 PRI lines configurationPRI are auto-ans

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 211 Lines configurationPRI line configuration process — part A

Lines configuration212 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 PRI line configuration process — part B

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 213 Lines configurationProcedure stepsStep Action1 Click on Co

Lines configuration214 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring call-by-call services and P

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 215 Lines configurationT1 E and M lines configurationE&M l

Lines configuration216 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 T1-E&M line configuration process —

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 217 Lines configurationT1-E&M line configuration process —

Lines configuration218 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 T1-E&M line configuration process —

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 219 Lines configurationConfiguring T1 E and M linesUse the fol

System telephony networking overview22 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 DID system for BCM 450T

Lines configuration220 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 9 Click on the Assigned DNs tab.10 Assi

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 221 Lines configurationDNIS Number Defines whether the digits

Lines configuration222 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 T1/E1 loop start lines configurationLoo

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 223 Lines configurationT1-Loop start line configuration — Part

Lines configuration224 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 T1-Loop start line configuration — Part

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 225 Lines configurationT1-Loop start line configuration— Part

Lines configuration226 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring T1/E1 loop start linesUse t

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 227 Lines configuration9 Click on the Assigned DNs tab.10 Assi

Lines configuration228 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Aux Ringer If your system is equipped w

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 229 Lines configurationT1-digital ground start configurationTh

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 23 System telephony networking overviewIncoming calls1 DID tru

Lines configuration230 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 T1-Digital Ground Start lines config Pa

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 231 Lines configurationT1-Digital Ground Start lines config Pa

Lines configuration232 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring T1-digital ground start lin

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 233 Lines configuration7 Select a line and click on the Assign

Lines configuration234 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 T1-DID lines configurationDID (Direct I

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 235 Lines configurationT1-DID configuration Part A

Lines configuration236 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 T1-DID configuration Part B

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 237 Lines configurationConfiguring T1-DID linesUse the followi

Lines configuration238 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 10 Assign the lines to DNs (applicable

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 239 Lines configurationDASS2 lines configurationDASS2 trunks a

System telephony networking overview24 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Tandem dialing through

Lines configuration240 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 DASS2 line configuration process — Part

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 241 Lines configurationDASS2 line configuration process — Part

Lines configuration242 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring DASS2 linesUse the followin

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 243 Lines configuration7 Select a line and click on the Assign

Lines configuration244 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 DPNSS lines configurationDPNSS trunks a

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 245 Lines configurationDPNSS line configuration process — Part

Lines configuration246 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 DPNSS line configuration process — Part

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 247 Lines configurationConfiguring DPNSS linesUse the followin

Lines configuration248 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 DNs, here. The DN record also can be us

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 249 Lines configurationAppearance Type Choose Appr or Appr&

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 25 System telephony networking overviewTandem dialing through

Lines configuration250 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 251 BRI T-loops configurationThe information in this chapter a

BRI T-loops configuration252 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 253 BRI T-loops configurationProcedure stepsStep Action1 Click

BRI T-loops configuration254 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 PrerequisitesBefore you start thi

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 255 BRI T-loops configuration• Voice Message Center: If the sy

BRI T-loops configuration256 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 257 BRI S-loops, lines, and ISDN devices programmingThe inform

BRI S-loops, lines, and ISDN devices programming258 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Procedure

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 259 BRI S-loops, lines, and ISDN devices programmingPrerequisi

System telephony networking overview26 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Callers in the private

BRI S-loops, lines, and ISDN devices programming260 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Answer DNs

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 261 Calling line identification configurationThe information i

Calling line identification configuration262 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 5 Click OK.6 Sele

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 263 Calling line identification configurationProcess map

Calling line identification configuration264 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Setting up alpha-

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 265 Calling line identification configurationConfiguring Busin

Calling line identification configuration266 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring Long

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 267 Calling line identification configurationConfiguring a bus

Calling line identification configuration268 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Public OLI is use

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 269 Calling line identification configurationETSI note: ETSI l

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 27 System telephony networking overviewBCM systems can be netw

Calling line identification configuration270 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 271 Dialing plan configuration: generalThe information in this

Dialing plan configuration: general272 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Use the following proce

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 273 Dialing plan configuration: generalExternal Codes None<

Dialing plan configuration: general274 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 275 Dialing plan: routing configurationThe information in this

Dialing plan: routing configuration276 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Procedure stepsStep Act

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 277 Dialing plan: routing configurationProcedure stepsStep Act

Dialing plan: routing configuration278 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 You must create overflo

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 279 Dialing plan: routing configurationProgramming the PRI rou

System telephony networking overview28 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Avaya BCM networking co

Dialing plan: routing configuration280 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 6 Set Absorbed Length t

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 281 Private networkingThe information in this chapter applies

Private networking282 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 283 Private networking: Fallback configuration over a VoIP MCD

Private networking: Fallback configuration over a VoIP MCDN network284 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 285 Private networking: Fallback configuration over a VoIP MCD

Private networking: Fallback configuration over a VoIP MCDN network286 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 287 Private networking: MCDN and ETSI network features configu

Private networking: MCDN and ETSI network features configuration288 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 289 Private networking: MCDN and ETSI network features configu

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 29 System telephony networking overviewRouting-based networks

Private networking: MCDN and ETSI network features configuration290 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 291 Silent Record-a-Call configurationThe information in this

Silent Record-a-Call configuration292 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Destination FTP Folder &

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 293 Centralized voice mail configurationThe information in thi

Centralized voice mail configuration294 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 2 If this setting matc

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 295 Centralized voice mail configurationSatellite system confi

Centralized voice mail configuration296 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • Click OK.• Click the

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 297 Centralized voice mail configurationConfiguring call forwa

Centralized voice mail configuration298 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 9 Set up your dialing

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 299 System setup configuration for centralized voice mailThe i

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 3 ContentsContentsNew in this release 15Public SIP trunks for

System telephony networking overview30 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Dialing plan for T1 E&a

System setup configuration for centralized voice mail300 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 14 Re

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 301 Configuring IP trunksThe information in this chapter appli

Configuring IP trunks302 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Prerequisites for VoIP line features

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 303 Configuring IP trunksConfiguration procedures for SIP trun

Configuring IP trunks304 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 3 Suggested next steps:• Ensure route

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 305 Configuring IP trunksImporting an ITSP templateUse this pr

Configuring IP trunks306 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 4 Enter a unique name for the account

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 307 Configuring IP trunks3 To manually configure the BCM with

Configuring IP trunks308 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 6 Click OK.The Add Route dialog box c

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 309 Configuring IP trunksConfiguring a SIP proxyUse the SIP Pr

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 31 System telephony networking overviewPRI networking using Ca

Configuring IP trunks310 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring private SIP settingsUse t

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 311 Configuring IP trunks2 On the Local SIP Authentication sub

Configuring IP trunks312 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • Domain: Enter the target SIP domain

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 313 Configuring IP trunksTo modify a SIP user accountProcedure

Configuring IP trunks314 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 4 Click OK to modify the SIP user acc

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 315 Configuring IP trunks• Tx Threshold: Indicate the level of

Configuring IP trunks316 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • Gatekeeper Support: Fill out these

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 317 Configuring IP trunksAttention: Fax tones that broadcast

Configuring IP trunks318 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 319 IP trunk fallback configurationThe information in this cha

System telephony networking overview32 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 PRI networking using Ca

IP trunk fallback configuration320 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Procedure stepsStep Action1

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 321 IP trunk fallback configurationLine pools to routes assign

IP trunk fallback configuration322 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 4 In the DN Type box, choos

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 323 T.38 fax configurationThe information in this chapter appl

T.38 fax configuration324 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Verifying codecs in Business Element

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 325 T.38 fax configurationProcedure job aidH323 Media Paramete

T.38 fax configuration326 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Some fax machines cannot send faxes

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 327 SIP fax over G.711 configurationThe information in this c

SIP fax over G.711 configuration328 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 3 Click the Sip Media Para

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 329 SIP fax over G.711 configurationEnable G.711 faxProcedure

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 33 System telephony networking overviewThe following topics de

SIP fax over G.711 configuration330 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Use the following tips to

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 331 Restriction filters configurationThe information in this c

Restriction filters configuration332 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Restriction Filters Panel

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 333 Restriction filters configuration9 Enter the number that y

Restriction filters configuration334 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Filters 02, 03, and 04, a

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 335 Meet Me Conferencing configurationThe information in this

Meet Me Conferencing configuration336 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Define a CCR tree transf

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 337 Meet Me Conferencing configuration4 Enter the new COS valu

Meet Me Conferencing configuration338 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Variable definitionsAttr

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 339 Meet Me Conferencing configurationMaximum last participant

System telephony networking overview34 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Also, you can save cost

Meet Me Conferencing configuration340 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Chairperson settings con

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 341 Meet Me Conferencing configurationSetting up a conference

Meet Me Conferencing configuration342 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Chairperson with a confe

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 343 Meet Me Conferencing configurationVariable definitionsProc

Meet Me Conferencing configuration344 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring the chairper

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 345 Meet Me Conferencing configuration3 Click the Meet Me Conf

Meet Me Conferencing configuration346 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 347 Port Ranges configurationThe information in this chapter a

Port Ranges configuration348 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 RTP over UDP port ranges manageme

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 349 Port Ranges configurationModifying RTP over UDP port range

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 35 System telephony networking overviewUnderstanding Avaya Voi

Port Ranges configuration350 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Variable definitionsModifying UDP

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 351 Class of service password configuration for remote accessT

Class of service password configuration for remote access352 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 •

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 353 IP subsystem configurationThe information in this chapter

IP subsystem configuration354 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring DNS Settings options

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 355 IP subsystem configurationGeneral Settings panelGeneral Se

IP subsystem configuration356 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 DNS SettingsDNS domain name <

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 357 IP subsystem configurationViewing the OAM interfaceThe OAM

IP subsystem configuration358 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Viewing DHCP lease informationTh

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 359 IP subsystem configurationOAM interface tabStatic routes c

System telephony networking overview36 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Centralized messaging•

IP subsystem configuration360 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 4 Click OK.The new IP static rou

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 361 IP subsystem configurationDial-Out Static Routes panelDial

IP subsystem configuration362 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Interface Name <drop-down lis

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 363 DHCP server configuration on BCM main module The informati

DHCP server configuration on BCM main module364 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 3 Configure th

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 365 DHCP server configuration on BCM main moduleConfiguring sh

DHCP server configuration on BCM main module366 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Procedure step

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 367 DHCP server configuration on BCM main moduleAdding a reser

DHCP server configuration on BCM main module368 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 369 Configuring the routerThe information in this chapter appl

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 37 System telephony networking overviewThe following figure sh

Configuring the router370 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 371 Configuring flexible DiffServ Code PointThe information in

Configuring flexible DiffServ Code Point372 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • SIP• H.323• Unis

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 373 Firewall configuration resourcesThe information in this ch

Firewall configuration resources374 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 375 Dial-up resources configurationThe information in this cha

Dial-up resources configuration376 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • Deleting an ISDN interfac

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 377 Dial-up resources configuration2 On the Dial-out Interface

Dial-up resources configuration378 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Disconnecting an ISDN inter

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 379 Dial-up resources configurationVariable definitions Config

System telephony networking overview38 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Call loop on BCM450 wit

Dial-up resources configuration380 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Variable definitions Global

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 381 Dial-up resources configurationAssigning a Line Pool for I

Dial-up resources configuration382 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Procedure stepsStep Action1

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 383 Dial-up resources configurationConnecting a modem interfac

Dial-up resources configuration384 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 3 Click the Link Parameters

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 385 Dial-up resources configurationConfiguring the modem IP ad

Dial-up resources configuration386 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Modem dial-in parameters co

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 387 Dial-up resources configurationMaximum receive unit<128

Dial-up resources configuration388 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 IP Address <IP address&g

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 389 Dial-up resources configurationISDN dial-in parameters con

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 39 System telephony networking overviewTo set Avaya BCM config

Dial-up resources configuration390 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Local IP Address <read-o

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 391 Dial-up resources configurationRemote assigned <check b

Dial-up resources configuration392 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring the ISDN dial-o

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 393 Dial-up resources configurationPrerequisites• The dial-out

Dial-up resources configuration394 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 3 Click Disconnect.A confir

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 395 Dial-up resources configuration3 Select the account to whi

Dial-up resources configuration396 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Failover dial-up interface,

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 397 Dial-up resources configuration5 Enter a logical name for

Dial-up resources configuration398 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 399 Configuring virtual LANsThe information in this chapter ap

Contents4 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuration for incoming calls 55Configuration for

System telephony networking overview40 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Call paths from BCM50 w

Configuring virtual LANs400 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configure the default gateway IP a

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 401 Configuring virtual LANsVariable definitionsAdding a VLANA

Configuring virtual LANs402 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Deleting a VLANDelete a VLAN from

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 403 Configuring virtual LANsModifying a VLANModify the attribu

Configuring virtual LANs404 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Variable definitionsDeleting ports

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 405 Configuring virtual LANsModifying ports on a VLANModify po

Configuring virtual LANs406 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Variable definitionsConfiguring DS

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 407 Configuring virtual LANsViewing DSCP to Avaya Service Code

Configuring virtual LANs408 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 409 Configuring Professional Call RecordingThe information in

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 41 System telephony networking overviewETSI QSIG networking us

Configuring Professional Call Recording410 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Variable definition

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 411 Configuring Professional Call RecordingVariable definition

Configuring Professional Call Recording412 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 413 Configuring LAN packet IP captureThe information in this c

Configuring LAN packet IP capture414 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Variable definitionsStopp

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 415 Configuring LAN packet IP captureAdding a filterUse the fo

Configuring LAN packet IP capture416 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Modifying a filterUse the

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 417 Configuring LAN packet IP captureVariable definitionsDelet

Configuring LAN packet IP capture418 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configuring output type U

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 419 Configuring the remote modemThe information in this chapte

System telephony networking overview42 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 ETSI QSIG networking us

Configuring the remote modem420 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 421 Silence suppression referenceThe information in this chapt

Silence suppression reference422 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 One call on a half-duplex lin

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 423 Silence suppression referenceThe effect of silence suppres

Silence suppression reference424 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 One call on a full-duplex lin

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 425 Silence suppression referenceWhen several calls are made o

Silence suppression reference426 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 427 ISDN referenceThe information in this chapter applies to b

ISDN reference428 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 While an analog line carries only a single t

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 429 ISDN reference• Layer 2: A logical connection between the

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 43 System telephony networking overview• redirect calls over t

ISDN reference430 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • Call-by-call service selection (NI protoco

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 431 ISDN reference• Calling number identification (appears on

ISDN reference432 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Name and number blocking (North America only

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 433 ISDN reference• In order for all sets to be reached from a

ISDN reference434 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 ISDN hardwareTo support connections to an IS

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 435 ISDN referenceS reference point: BCM450 systemS reference

ISDN reference436 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 A T loop provides lines that can be shared b

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 437 ISDN referenceSystems with only S loops act as timing mast

ISDN reference438 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Ordering ISDN PRIThe following describes how

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 439 ISDN referenceIf you want to transmit both voice and data

System telephony networking overview44 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • Originating Line Iden

ISDN reference440 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 441 Codec rates referenceThe information in this chapter appli

Codec rates reference442 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 640 8 58 698 69800 9.06 80720 9 58 77

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 45 System telephony networking overviewThe following parameter

System telephony networking overview46 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Attention: Three Party

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 47 System telephony networking overview• If multiple telephon

System telephony networking overview48 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 EI is similar in functi

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 49 System telephony networking overviewWhen a Call Offer is ma

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 5 ContentsOutgoing calls 76Telephony resources configuration 7

System telephony networking overview50 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Route OptimizationRoute

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 51 System telephony networking overviewA typical Private Numbe

System telephony networking overview52 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 DPNSS networking using

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 53 System telephony networking overviewDPNSS networking using

System telephony networking overview54 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 55 Telephony programmingThe information in this chapter applie

Telephony programming56 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 You can arrange your telephones in Hun

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 57 Telephony programmingIncoming call configuration - part B

Telephony programming58 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Incoming call configuration - part C

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 59 Telephony programmingConfiguration for incoming call contro

Contents6 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 H.323 trunks 127H.323 routing table 127H.323 setting

Telephony programming60 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 61 Applications Resources overviewThe information in this chap

Applications Resources overview62 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Application Resources panel

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 63 Applications Resources overviewApplication Resources panel

Applications Resources overview64 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Signalling channels <read

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 65 Applications Resources overviewTypes of resourcesThere are

Applications Resources overview66 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Since the total number of re

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 67 Applications Resources overviewIP set resourcesBecause ther

Applications Resources overview68 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 SIP TrunksBecause there is n

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 69 Lines overviewThe information in this chapter applies to bo

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 7 ContentsRules for capture 177Business Element Manager interf

Lines overview70 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 lines. In BCM50, VoIP keycodes are 01 to 12.

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 71 Lines overviewVoIP trunks should be configured to use a sin

Lines overview72 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 CO trunks as physical linesPhysical lines are

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 73 Lines overview• Assign restrictions for outgoing calls.• As

Lines overview74 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • Avoid putting unsupervised loop start lines

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 75 Lines overviewPrivacy on/off by callYou can configure lines

Lines overview76 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 • You can assign a line a maximum of 93 times

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 77 Telephony resources configurationThe information in this ch

Telephony resources configuration78 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Navigation• Telephony Reso

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 79 Telephony resources configurationTelephony Resources table

Contents8 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Lines configuration 203DN addition to a line record

Telephony resources configuration80 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Configured Device <read

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 81 Telephony resources configurationMedia bay module panelsThe

Telephony resources configuration82 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Trunk Module Parameters su

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 83 Telephony resources configurationProtocol NI-2, DMS-100, DM

Telephony resources configuration84 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Disconnecttimer60, 100, 26

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 85 Telephony resources configurationLocal Number Length DNPSST

Telephony resources configuration86 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Station modules do not hav

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 87 Telephony resources configurationBy default, incoming calls

Telephony resources configuration88 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 CbC services available by

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 89 Telephony resources configurationStation module Port Detail

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 9 ContentsDefining a direct dial set 272Dialing plan: routing

Telephony resources configuration90 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Provisioning module lines

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 91 Telephony resources configurationIP telephonesThe following

Telephony resources configuration92 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 IP Terminal Global Setting

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 93 Telephony resources configurationAdvertisement/Logo <alp

Telephony resources configuration94 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 IP telephone set detailsAf

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 95 Telephony resources configurationCodec DefaultG.711-aLawG.7

Telephony resources configuration96 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 97 IP (VoIP) trunk configurationThe information in this chapte

IP (VoIP) trunk configuration98 NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 Attention: H.323 and SIP trun

NN40170-502 Avaya Business Communications Manager 6.0 Configuration —Telephony May 2010 99 IP (VoIP) trunk configurationIf the network has an H.323 ga