Avaya IP Office H323 Manuel d'utilisateur

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15-601046 Issue 15b - (16 July 2009)
H323 IP Telephone Installation
IP Office 4.2
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Résumé du contenu

Page 1 - IP Office 4.2

15-601046 Issue 15b - (16 July 2009)H323 IP Telephone InstallationIP Office 4.2

Page 2

H323 Phone Install Page 1015-601046 Issue 15b (16 July 2009)IP Office 4.21.2 Supported PhonesThis documentation provides installation notes for the fo

Page 3 - Contents

H323 Phone Install Page 1115-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: Supported Phones1.3 System CapacitySystem capacity can b

Page 4

H323 Phone Install Page 1215-601046 Issue 15b (16 July 2009)IP Office 4.21.4 Phone FirmwareThe firmware in Avaya IP phones is upgradeable and differen

Page 5 - Chapter 1

H323 Phone Install Page 1315-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: Phone Firmware1.5 Simple InstallationThe diagram below s

Page 6

H323 Phone Install Page 1415-601046 Issue 15b (16 July 2009)IP Office 4.21.6 Complex InstallationThe diagram below shows a scenario where more than 5

Page 7 - 1. IP Office IP Phones

H323 Phone Install Page 1515-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: Complex Installation1.7 Installation RequirementsTo inst

Page 8 - 1.1 What is New

H323 Phone Install Page 1615-601046 Issue 15b (16 July 2009)IP Office 4.21.8 Network Assessment· WARNING: A Network Assessment is MandatoryWhen insta

Page 9 - H323 Phone Install Page 9

H323 Phone Install Page 1715-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: Network Assessment1.9 Voice CompressionCalls to and from

Page 10 - 1.2 Supported Phones

H323 Phone Install Page 1815-601046 Issue 15b (16 July 2009)IP Office 4.2IP400 VCM CardsThe following IP400 VCM cards are available. IP400 VCM CardsSA

Page 11 - 1.3 System Capacity

H323 Phone Install Page 1915-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: Voice Compression1.10 QoSWhen transporting voice over lo

Page 12 - 1.4 Phone Firmware

H323 Phone Install Page 215-601046 Issue 15b (16 July 2009)IP Office 4.2© 2009 AVAYA All Rights Reserved.NoticeWhile reasonable efforts were made to e

Page 13 - 1.5 Simple Installation

H323 Phone Install Page 2015-601046 Issue 15b (16 July 2009)IP Office 4.21.12 User PC ConnectionTo simplify the number of LAN connections from the use

Page 14 - 1.6 Complex Installation

H323 Phone Install Page 2115-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: User PC Connection1.13 Power Supply OptionsEach H323 IP

Page 15 - 1.7 Installation Requirements

H323 Phone Install Page 2215-601046 Issue 15b (16 July 2009)IP Office 4.2802.3af Power over Ethernet (PoE) OptionsIEEE 802.3af is a standard commonly

Page 16 - 1.8 Network Assessment

H323 Phone Install Page 2315-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: Power Supply Options1.14 File Server OptionsDuring insta

Page 17 - 1.9 Voice Compression

H323 Phone Install Page 2415-601046 Issue 15b (16 July 2009)IP Office 4.21.15 File Auto GenerationFor IP Office 5.0+, for systems configure to use the

Page 18 - IP500 VCM cards

H323 Phone Install Page 2515-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: File Auto Generation1.16 Control Unit Memory CardThe mem

Page 20 - 1.12 User PC Connection

H323 Phone Install Page 2715-601046 Issue 15b (16 July 2009)IP Office 4.2InstallationChapter 2.

Page 21 - 1.13 Power Supply Options

H323 Phone Install Page 2815-601046 Issue 15b (16 July 2009)IP Office 4.22. InstallationCheck the following before beginning installation: 1.o IP Off

Page 22 - H323 Phone Install Page 22

H323 Phone Install Page 2915-601046 Issue 15b (16 July 2009)IP Office 4.2Installation: 5.o DHCP Server If not using the IP Office for DHCP, check tha

Page 23 - 1.14 File Server Options

H323 Phone Install Page 315-601046 Issue 15b (16 July 2009)IP Office 4.2ContentsContentsIP Office IP Phones1...

Page 24 - 1.15 File Auto Generation

H323 Phone Install Page 3015-601046 Issue 15b (16 July 2009)IP Office 4.22.1 Creating/Editing the Settings FileDuring installation, the H323 IP phones

Page 25 - 1.16 Control Unit Memory Card

H323 Phone Install Page 3115-601046 Issue 15b (16 July 2009)IP Office 4.2Installation: Creating/Editing the Settings FileThe files to download to the

Page 26

H323 Phone Install Page 3215-601046 Issue 15b (16 July 2009)IP Office 4.22.2 Manually Creating ExtensionsIf installing without auto-create extensions

Page 27 - Chapter 2

H323 Phone Install Page 3315-601046 Issue 15b (16 July 2009)IP Office 4.2Installation: Manually Creating Extensions2.3 Phone ConnectionIn this process

Page 28 - 2. Installation

H323 Phone Install Page 3415-601046 Issue 15b (16 July 2009)IP Office 4.22.4 Static Address InstallationStatic addressing is only necessary when a DHC

Page 29 - Installation:

H323 Phone Install Page 3515-601046 Issue 15b (16 July 2009)IP Office 4.2Installation: Static Address Installation2.5 Phone RegistrationFor new phones

Page 30 - H323 Phone Install Page 30

H323 Phone Install Page 3615-601046 Issue 15b (16 July 2009)IP Office 4.22.6 Extension & User SetupIf installing using auto-create extensions, you

Page 31 - Backup/Restore

H323 Phone Install Page 3715-601046 Issue 15b (16 July 2009)IP Office 4.2Installation: Phone Security2.8 Backup Restore1600 Series H323 IP Telephones

Page 32 - H323 Phone Install Page 32

H323 Phone Install Page 3815-601046 Issue 15b (16 July 2009)IP Office 4.21600 Series Phone Backup FileThe following is an example of a backup/restore

Page 33 - 2.3 Phone Connection

H323 Phone Install Page 3915-601046 Issue 15b (16 July 2009)IP Office 4.2Installation: Backup RestoreHTTP Server Configuration for Backup/RestoreFor I

Page 35 - 2.5 Phone Registration

H323 Phone Install Page 4015-601046 Issue 15b (16 July 2009)IP Office 4.22.9 Listing Registered PhonesUsing TFTP, a list can be obtained from the IP O

Page 36 - 2.7 Phone Security

H323 Phone Install Page 4115-601046 Issue 15b (16 July 2009)IP Office 4.2Installation: Listing Registered Phones2.10 Error MessagesThe 4600 Series H32

Page 38 - 1600 Series Phone Backup File

H323 Phone Install Page 4315-601046 Issue 15b (16 July 2009)IP Office 4.2Other Installation OptionsChapter 3.

Page 39 - For Apache Web Servers

H323 Phone Install Page 4415-601046 Issue 15b (16 July 2009)IP Office 4.23. Other Installation Options3.1 VPN Remote PhonesAvaya IP Office VPNremote f

Page 40 - 2.9 Listing Registered Phones

H323 Phone Install Page 4515-601046 Issue 15b (16 July 2009)IP Office 4.2Other Installation Options: VPN Remote PhonesInstallation DocumentationThis d

Page 41 - 2.10 Error Messages

H323 Phone Install Page 4615-601046 Issue 15b (16 July 2009)IP Office 4.2Configuring the IP Phone for VPNremoteIn addition, a VPN Phone Allowed checkb

Page 42

H323 Phone Install Page 4715-601046 Issue 15b (16 July 2009)IP Office 4.2Other Installation Options: VPN Remote Phones3.2 VLAN and IP PhonesThis secti

Page 43 - Chapter 3

H323 Phone Install Page 4815-601046 Issue 15b (16 July 2009)IP Office 4.2VLAN and DHCPThe use of VLAN has implications on DHCP if DHCP is being used f

Page 44 - 3. Other Installation Options

H323 Phone Install Page 4915-601046 Issue 15b (16 July 2009)IP Office 4.2Other Installation Options: VLAN and IP PhonesExample setup - OverviewThe net

Page 45 - Installation Documentation

H323 Phone Install Page 515-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP PhonesChapter 1.

Page 46 - H323 Phone Install Page 46

H323 Phone Install Page 5015-601046 Issue 15b (16 July 2009)IP Office 4.2HP Procurve CLI output; J8164A Configuration Editor; Created on release #H.0

Page 47 - 3.2 VLAN and IP Phones

H323 Phone Install Page 5115-601046 Issue 15b (16 July 2009)IP Office 4.2Other Installation Options: VLAN and IP PhonesExample System Overview IP Offi

Page 49 - Example setup - Overview

H323 Phone Install Page 5315-601046 Issue 15b (16 July 2009)IP Office 4.2Static Administration OptionsChapter 4.

Page 50 - H323 Phone Install Page 50

H323 Phone Install Page 5415-601046 Issue 15b (16 July 2009)IP Office 4.24. Static Administration OptionsA number of settings can be altered through t

Page 51 - Example System Overview

H323 Phone Install Page 5515-601046 Issue 15b (16 July 2009)IP Office 4.2Static Administration Options: 4.1 QOS Option SettingsAdministering QoS opti

Page 52

H323 Phone Install Page 5615-601046 Issue 15b (16 July 2009)IP Office 4.24.3 View DetailsYou can use the following procedure to view a number of phone

Page 53 - Chapter 4

H323 Phone Install Page 5715-601046 Issue 15b (16 July 2009)IP Office 4.2Static Administration Options: View Details4.4 Self-Test Procedure1.To start

Page 54 - Hold vs Mute

H323 Phone Install Page 5815-601046 Issue 15b (16 July 2009)IP Office 4.24.5 Resetting a PhoneResetting a PhoneResetting a phone clears the phones use

Page 55 - 4.1 QOS Option Settings

H323 Phone Install Page 5915-601046 Issue 15b (16 July 2009)IP Office 4.2Static Administration Options: Resetting a Phone4.6 Site Specific Option Numb

Page 57 - 4.4 Self-Test Procedure

H323 Phone Install Page 6015-601046 Issue 15b (16 July 2009)IP Office 4.24.7 Automatic Gain ControlAutomatic Gain Control (AGC) raises the volume when

Page 58 - 4.5 Resetting a Phone

H323 Phone Install Page 6115-601046 Issue 15b (16 July 2009)IP Office 4.2Restart ScenariosChapter 5.

Page 59 - H323 Phone Install Page 59

H323 Phone Install Page 6215-601046 Issue 15b (16 July 2009)IP Office 4.25. Restart ScenariosThe sequence of the restart process depends on the status

Page 60 - 4.7 Automatic Gain Control

H323 Phone Install Page 6315-601046 Issue 15b (16 July 2009)IP Office 4.2Restart Scenarios: 5.1 Boot File Needs UpgradingHaving processed the upgrade

Page 62 - 5. Restart Scenarios

H323 Phone Install Page 6515-601046 Issue 15b (16 July 2009)IP Office 4.2Infrared DiallingChapter 6.

Page 63 - 5.1 Boot File Needs Upgrading

H323 Phone Install Page 6615-601046 Issue 15b (16 July 2009)IP Office 4.26. Infrared DiallingSome H323 IP phones include an infrared (IR) port at the

Page 64

H323 Phone Install Page 6715-601046 Issue 15b (16 July 2009)IP Office 4.2Infrared Dialling: 6.1 Enabling the IR PortBy default, where fitted the IR p

Page 65 - Chapter 6

H323 Phone Install Page 6815-601046 Issue 15b (16 July 2009)IP Office 4.26.3 Beaming Files During a CallDuring a call between two IR enabled extension

Page 66 - 6. Infrared Dialling

H323 Phone Install Page 6915-601046 Issue 15b (16 July 2009)IP Office 4.2Alternate DHCP Server SetupChapter 7.

Page 67 - 6.2 Dialling Phone Numbers

H323 Phone Install Page 715-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: 1. IP Office IP PhonesThis documentation provides notes

Page 68 - Palm Organizer

H323 Phone Install Page 7015-601046 Issue 15b (16 July 2009)IP Office 4.27. Alternate DHCP Server SetupThe recommended installation method for H323 IP

Page 69 - Chapter 7

H323 Phone Install Page 7115-601046 Issue 15b (16 July 2009)IP Office 4.2Alternate DHCP Server Setup: 7.1 Using a Windows DHCP Server1. Checking for

Page 70 - H323 Phone Install Page 70

H323 Phone Install Page 7215-601046 Issue 15b (16 July 2009)IP Office 4.22b. Adding a 242 OptionIn addition to issuing IP address information, DHCP se

Page 71 - 1. Checking for DHCP

H323 Phone Install Page 7315-601046 Issue 15b (16 July 2009)IP Office 4.2Alternate DHCP Server Setup: Using a Windows DHCP Server2c. Adding a 176 Opti

Page 72 - 2b. Adding a 242 Option

H323 Phone Install Page 7415-601046 Issue 15b (16 July 2009)IP Office 4.27.2 Alternate OptionsIn this document, all IP phone information is issued thr

Page 73 - 2d. Activate the Scope

H323 Phone Install Page 7515-601046 Issue 15b (16 July 2009)IP Office 4.2WML Server SetupChapter 8.

Page 74 - 7.2 Alternate Options

H323 Phone Install Page 7615-601046 Issue 15b (16 July 2009)IP Office 4.28. WML Server SetupThe 4610SW, 4620, 4620SW, 5610SW, 5620 and 5620 phones can

Page 75 - Chapter 8

H323 Phone Install Page 7715-601046 Issue 15b (16 July 2009)IP Office 4.2WML Server Setup: 8.1 Testing 4620 WML Browsing Using Xitami1. IntroductionX

Page 76 - 8. WML Server Setup

H323 Phone Install Page 7815-601046 Issue 15b (16 July 2009)IP Office 4.24. Installing Sample WML PagesDownload the sample pages from Avaya (see the l

Page 77 - 2. Installing the Web Server

H323 Phone Install Page 7915-601046 Issue 15b (16 July 2009)IP Office 4.2WML Server Setup: Testing 4620 WML Browsing Using Xitami8.2 Setting the Home

Page 78 - 4b. Dialling from a WML Page

H323 Phone Install Page 815-601046 Issue 15b (16 July 2009)IP Office 4.21.1 What is NewIP Office 5.0The following changes specific to H323 IP phone su

Page 79 - 8.2 Setting the Home Page

H323 Phone Install Page 8015-601046 Issue 15b (16 July 2009)IP Office 4.28.3 Apache Web Server WML ConfigurationApache is an open-source web server th

Page 80 - H323 Phone Install Page 80

H323 Phone Install Page 8115-601046 Issue 15b (16 July 2009)IP Office 4.2WML Server Setup: Microsoft IIS Web Server WML Configuration8.5 Open URL Entr

Page 82

H323 Phone Install Page 8315-601046 Issue 15b (16 July 2009)IP Office 4.2IndexIndex1100Mbps Ethernet 5610Mbps 1510MBps Ethernet 561151C1 211151C1/

Page 83

H323 Phone Install Page 8415-601046 Issue 15b (16 July 2009)IP Office 4.2802.3af 218k 1799.9W 2190 PSU requires 21Aa10d01b2_2.bin 23a20d01a2_

Page 84

H323 Phone Install Page 8515-601046 Issue 15b (16 July 2009)IP Office 4.2IndexCall 7, 15, 17, 19, 30, 35, 36, 41, 44, 47, 77, 80Swap Text Files Durin

Page 85

H323 Phone Install Page 8615-601046 Issue 15b (16 July 2009)IP Office 4.2DNS 70, 71, 74, 79DNS Domain Name 70, 74DNS Server Address 70, 74Doc Refer

Page 86

H323 Phone Install Page 8715-601046 Issue 15b (16 July 2009)IP Office 4.2IndexIEEE 802.2p/q understanding 47IEEE 802.3af 20, 21IIS 80IIS 5.0 8

Page 87

H323 Phone Install Page 8815-601046 Issue 15b (16 July 2009)IP Office 4.2Juniper Networks Secure Services Gateway 500 Series 44Juniper Secure Services

Page 88

H323 Phone Install Page 8915-601046 Issue 15b (16 July 2009)IP Office 4.2IndexOpen 19, 28, 36, 40, 80, 81PC's 77Open URL Entry 81operate 8

Page 89

H323 Phone Install Page 915-601046 Issue 15b (16 July 2009)IP Office 4.2IP Office IP Phones: What is New· HTTP User Backup and Restore The HTTP file s

Page 90

H323 Phone Install Page 9015-601046 Issue 15b (16 July 2009)IP Office 4.2RRAM 62, 63RAS 40, 71RAS users 40Reboot 25, 32, 36, 59, 63, 71, 79Restart

Page 91

H323 Phone Install Page 9115-601046 Issue 15b (16 July 2009)IP Office 4.2IndexStatic IP 7, 15, 28Static IP Installation 7Step 33, 34, 62, 70stores

Page 92

H323 Phone Install Page 9215-601046 Issue 15b (16 July 2009)IP Office 4.2VLAN’s manage 47VLANID 47VLANTEST 47, 71Voice 7, 15, 16, 17, 19, 20,

Page 93 - H323 Phone Install Page 93

H323 Phone Install Page 9315-601046 Issue 15b (16 July 2009)IP Office 4.2

Page 94 - H323 Phone Install Page 94

H323 Phone Install Page 9415-601046 Issue 15b (16 July 2009)IP Office 4.2Performance figures and data quoted in this document are typical, and must be

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