Avaya GuestWorks, Definity Enterprise Communications Server Manuel d'utilisateur

555-231-742Comcode 108898941Issue 1November 2000GuestWorks® andDEFINITY®Enterprise Communications Server Release 9Hospitality Operations

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 6Hospitality Services Overview An

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Index 96 I INTUITY Lodging Call Accounting, 69 INTUITY

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Index 97 V viewing DID number assignments, 26 VIP DID

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Index 98

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 7Hospitality Services Overview Me

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 8Hospitality Services Overview

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 9Guest Operations Guest Operation

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 10Guest Operations With Speech Sy

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 11Guest Operations Change or Dele

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 12Guest Operations 3. Hang up the

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 13Guest Operations 5. Press the *

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 14Guest Operations Change or Canc

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 15Guest Operations Retrieving Mes

Copyright  2000, Avaya Inc.All Rights ReservedNoticeEvery effort was made to ensure that the information in this book was complete and accurate at th

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 16Guest Operations If no keys are

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 17Guest Operations If no keys are

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 18Guest Operations Recording a Pe

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 19Guest Operations Changing Your

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 20Guest Operations Dial by NameIf

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 21Front Desk Operations Front Des

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 22Front Desk Operations Attendant

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 23Front Desk Operations Check-In/

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 24Front Desk Operations Assigning

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 25Front Desk Operations Checking

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Contents iii ContentsContents iiiHospitality Operations

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 26Front Desk Operations If you tr

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 27Front Desk Operations 6. When t

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 28Front Desk Operations Suite Che

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 29Front Desk Operations Check-Out

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 30Front Desk Operations Automatic

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 31Front Desk Operations Customi

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 32Front Desk Operations User Oper

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 33Front Desk Operations 4. Press

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 34Front Desk Operations Dual Wake

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 35Front Desk Operations 6. If you

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Contents iv Voice Messaging Operations 63Administrativ

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 36Front Desk Operations 11. Press

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 37Front Desk Operations Daily Wak

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 38Front Desk Operations 6. Press

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 39Front Desk Operations VIP Wakeu

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 40Front Desk Operations 6. Press

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 41Front Desk Operations 12. Press

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 42Front Desk Operations Canceling

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 43Front Desk Operations Failed Wa

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 44Front Desk Operations Controlle

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 45Front Desk Operations When a gu

Hospitality Operations 1About This Document GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 46Front Desk Operations 3. After

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 47Front Desk Operations Activate

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 48Front Desk Operations Cancel Co

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 49Front Desk Operations Change Cl

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 50Front Desk Operations 4. You wi

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 51Front Desk Operations Do Not Di

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 52Front Desk Operations Activate

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 53Front Desk Operations 5. Press

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 54Front Desk Operations Activate

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 55Front Desk Operations 5. Press

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 2About This Document The hospital

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 56Front Desk Operations Message W

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 57Front Desk Operations PMS Alarm

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 58Front Desk Operations Maid Stat

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 59Front Desk Operations User Oper

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 60Front Desk Operations early mor

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 61Front Desk Operations The Annou

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 62Front Desk Operations

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 63Voice Messaging Operations Voic

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 64Voice Messaging Operations Conn

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 65Voice Messaging Operations To c

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 3About This Document The buttons

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 66Voice Messaging Operations Rest

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 67Voice Messaging Operations 7. E

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 68Voice Messaging Operations 4. P

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 69Call Accounting Operations Call

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 70Call Accounting Operations 11.

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 71Call Accounting Operations 8. P

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 72Call Accounting Operations 5. P

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 73Call Accounting Operations Dele

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 74Call Accounting Operations

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 75Housekeeping Staff Operations H

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 4About This Document — Confirmati

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 76Housekeeping Staff Operations S

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 77Housekeeping Staff Operations 3

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 78Housekeeping Staff Operations

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 79Reports ReportsThis section giv

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 80Reports list pms-downPROPERTY M

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 81Reports list wakeup requestsWAK

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 82Reports Any of these reports ca

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 83Reports Printer ReportsPrinter

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 84Reports The following is an exa

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 85Reports The following table sum

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 5Hospitality Services Overview Ho

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 86Reports

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 87Guest Operations Artwork Guest

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 88Guest Operations Artwork Guest

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 89Guest Operations Artwork Do Not

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 90Guest Operations Artwork

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 91Guest Operations Artwork Automa

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 92Guest Operations Artwork

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 93Guest Operations Artwork Dial b

GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000Hospitality Operations 94Guest Operations Artwork

Index 95 GuestWorks and DEFINITY ECS Release 9Hospitality Operations 555-231-742 Issue 1November 2000INIndexNumerics 6408 telephones, 22 6424 telep