Avaya Business Communications Manager 6.0 - Planning and Engineering Manuel d'utilisateur

Avaya Business Communications Manager 6.0Planning and EngineeringNN40170-200Document status: StandardDocument issue: 02.03Document date: May 2010Produ

Contents10 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

Dialing plan configuration for private networks100 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010UDP Private/

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 101Dialing plan configuration for line pools and access codesD

Dialing plan configuration for line pools and access codes102 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010A

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 103Dialing plan configuration for line pools and access codesD

Dialing plan configuration for line pools and access codes104 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010L

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 105Private networking—basic parametersPrivate networking—basic

Private networking—basic parameters106 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010provides enhanced trunki

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 107Private networking—basic parametersKeycode requirementsKeyc

Private networking—basic parameters108 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 109Dialing plan system-level settingsDialing plan system-level

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 11New in this releaseNew in this releaseThe following sections

Dialing plan system-level settings110 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010List of direct dial setsS

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 111Dialing plan system-level settings DN length configuration

Dialing plan system-level settings112 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• Public/Private DISA DN•

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 113Dialing plan system-level settingsCalls are retrieved by pr

Dialing plan system-level settings114 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 115Public networking—tandem call from private nodePublic netwo

Public networking—tandem call from private node116 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Tandem diali

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 117Public networking—tandem call from private node Caller acce

Public networking—tandem call from private node118 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 119Private networking—MCDN over PRI and VoIPPrivate networking

New in this release12 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

Private networking—MCDN over PRI and VoIP120 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• recognize the de

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 121Private networking—MCDN over PRI and VoIPworks for both Ava

Private networking—MCDN over PRI and VoIP122 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Features for centr

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 123Private networking—MCDN over PRI and VoIPBreaking into a lo

Private networking—MCDN over PRI and VoIP124 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010UDP-specific progr

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 125Private networking—MCDN over PRI and VoIPCDP-specific progr

Private networking—MCDN over PRI and VoIP126 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Meridian CDP progr

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 127Private networking—MCDN over PRI and VoIPMeridian TRO progr

Private networking—MCDN over PRI and VoIP128 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Configuring fallba

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 129Private networking—MCDN over PRI and VoIPETSI QSIG networki

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 13IntroductionIntroductionThis document contains conceptual an

Private networking—MCDN over PRI and VoIP130 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 131Private networking—MCDN and ETSI network featuresPrivate ne

Private networking—MCDN and ETSI network features132 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 133Private networking—PRI and VoIP tandem networkPrivate netwo

Private networking—PRI and VoIP tandem network134 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Node A destin

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 135Private networking—PRI and VoIP tandem network Call progres

Private networking—PRI and VoIP tandem network136 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Calls origina

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 137Private networking—PRI and VoIP tandem networkCalls origina

Private networking—PRI and VoIP tandem network138 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 VoIP to tand

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 139Private networking—PRI and VoIP tandem networkMultiple Avay

Introduction14 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

Private networking—PRI and VoIP tandem network140 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010If only one o

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 141Private networking—PRI and VoIP tandem networkExample PSTN

Private networking—PRI and VoIP tandem network142 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 143Private networking—DPNSS network services (UK)Private netwo

Private networking—DPNSS network services (UK)144 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• An incoming

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 145Private networking—DPNSS network services (UK)Before you pr

Private networking—DPNSS network services (UK)146 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 Call restric

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 147Private networking—DPNSS network services (UK)— Call Offer

Private networking—DPNSS network services (UK)148 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• a Home Loca

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 149Private networking—DPNSS network services (UK)DPNSS network

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 15Line configuration overviewLine configuration overviewThis s

Private networking—DPNSS network services (UK)150 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 Custom DPNSS

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 151Private network—Destination codesPrivate network—Destinatio

Private network—Destination codes152 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010VoIP routing for an Avaya

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 153Private network—Destination codesLine pool access Line Bloc

Private network—Destination codes154 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010If a user in New York want

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 155Private networking–PRI call-by-call servicesPrivate network

Private networking–PRI call-by-call services156 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 PRI call-by-ca

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 157Private networking–PRI call-by-call servicesPRI Call-by-Cal

Private networking–PRI call-by-call services158 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Routing Service

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 159Voice messagingVoice messagingThis section gives an overvie

Line configuration overview16 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Configuration prerequisites for P

Voice messaging160 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010MWI and MWC strings programmingMWI and MWC i

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 161Voice messagingThe following criteria must be met when prog

Voice messaging162 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Silent record-a-call network storage locatio

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 163Centralized voice mailCentralized voice mailThis section gi

Centralized voice mail164 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 CallPilot constraintsFor details abo

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 165Centralized voice mailProcess assumptions:• Private network

Centralized voice mail166 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 167VoIP overviewVoIP overviewThis section gives an overview of

VoIP overview168 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010words and phrases. By applying silence suppres

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 169VoIP overviewFor example, a Warning Threshold for the liste

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 17Line configuration overviewT1-digital ground start line conf

VoIP overview170 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010While analog and digital telephones cannot be

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 171VoIP trunk gateway configurationVoIP trunk gateway configur

VoIP trunk gateway configuration172 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010With SIP proxy failover, th

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 173VoIP trunk gatewaysVoIP trunk gatewaysThis section provides

VoIP trunk gateways174 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010October 13, 2010 4:25 pm Prerequisites f

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 175VoIP trunk gatewaysIf you plan to use H.323 trunking and yo

VoIP trunk gateways176 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010October 13, 2010 4:25 pm • the protocol

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 177VoIP trunk gateways• the unique digit(s) that identify the

VoIP trunk gateways178 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010October 13, 2010 4:25 pm For more inform

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 179VoIP trunk gatewaysPSTN fallback diagramFallback routing, U

Line configuration overview18 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010T1-E&M line configurationE&am

VoIP trunk gateways180 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010October 13, 2010 4:25 pm Setting up rout

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 181VoIP trunk gatewaysScope of optional VoIP trunk configurati

VoIP trunk gateways182 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010October 13, 2010 4:25 pm • Gatekeepers:

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 183VoIP trunk gatewaysBCM systems with a gatekeeperThis exampl

VoIP trunk gateways184 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010October 13, 2010 4:25 pm For a list of l

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 185VoIP trunk gatewaysT.38 restrictions and requirementsSuppor

VoIP trunk gateways186 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010October 13, 2010 4:25 pm

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 187VoIP trunks for fallback configurationVoIP trunks for fallb

VoIP trunks for fallback configuration188 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 189VoIP interoperability—gatekeeper configurationVoIP interope

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 19Line configuration overviewConfiguration prerequisites for D

VoIP interoperability—gatekeeper configuration190 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010The NRS serve

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 191Private network—MCDN over PRI and VoIP specificationsPrivat

Private network—MCDN over PRI and VoIP specifications192 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Exampl

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 193Private network—MCDN over PRI and VoIP specificationsMCDN d

Private network—MCDN over PRI and VoIP specifications194 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Exampl

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 195Private network—MCDN over PRI and VoIP specificationsETSI Q

Private network—MCDN over PRI and VoIP specifications196 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 197Avaya Business Communications Manager T.38 faxAvaya Busines

Avaya Business Communications Manager T.38 fax198 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010T.38 Fax rest

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 199SIP fax over G.711SIP fax over G.711 This section gives an

Copyright © 2009 – 2010 Avaya Inc.All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document i

Line configuration overview20 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

SIP fax over G.711200 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010call-duration timer starts. See your fax

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 201Meet Me ConferencingMeet Me Conferencing This section gives

Meet Me Conferencing202 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Meet Me ConferencingThe system settings

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 203Meet Me ConferencingMeet Me Conferencing fieldsAttribute Va

Meet Me Conferencing204 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Maximum last participant limit time (mi

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 205Meet Me ConferencingClass of service configuration for Meet

Meet Me Conferencing206 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010COS default settingsCOS ID Name Max Con

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 207Ports overviewPorts overview This section provides an overv

Ports overview208 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 209Media gateway overviewMedia gateway overviewThis section gi

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 21Line planning overviewLine planning overviewThe chapter Line

Media gateway overview210 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 211Media Gateways panelMedia Gateways panelThis section gives

Media Gateways panel212 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 213Call security and remote accessCall security and remote acc

Call security and remote access214 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Restriction filters can also

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 215Call security and remote access• Do not string together a c

Call security and remote access216 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Attention: Default filters

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 217Call security and remote accessAlso, see the following info

Call security and remote access218 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Remote DISA on a T1 DID and

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 219Call security and remote access• Answer with DISA cannot be

Line planning overview22 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Active VoIP lines (require keycode)Voi

Call security and remote access220 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• Similarly, when a remote u

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 221Call security and remote accessFast busy tone You have done

Call security and remote access222 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 223DISA configuration for call securityDISA configuration for

DISA configuration for call security224 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• Configuration for a p

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 225DISA configuration for call security• DISA cannot be admini

DISA configuration for call security226 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• The Page feature is a

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 227DISA configuration for call securityConfiguration for remot

DISA configuration for call security228 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010The following is an exa

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 229DISA configuration for call securityCoS passwords permit co

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 23Line planning overviewAttention: VoIP trunking MCDN calls d

DISA configuration for call security230 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 231Restriction filters for call securityRestriction filters fo

Restriction filters for call security232 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 233Remote access packaging configurationRemote access packagin

Remote access packaging configuration234 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 235LAN overviewLAN overviewOn the Avaya Business Communication

LAN overview236 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 237Line configuration planningLine configuration planningThe c

Line configuration planning238 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Procedure stepsStep Action1 To a

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 239Avaya Business Communications Manager as a DHCP clientAvaya

Line planning overview24 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

Avaya Business Communications Manager as a DHCP client240 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 241Data networking overviewData networking overviewThe Avaya B

Data networking overview242 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 243Avaya Business Communications Manager IP sub-system configu

Avaya Business Communications Manager IP sub-system configuration244 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering Ma

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 245Data network prerequisites checklistData network prerequisi

Data network prerequisites checklist246 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Network assessment chec

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 247Data network prerequisites checklistSystem configuration fo

Data network prerequisites checklist248 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010IP telephone provisioni

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 249DHCP configurationDHCP configurationThis section provides a

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 25ISDN BRI loop propertiesISDN BRI loop propertiesThis section

DHCP configuration250 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010General Settings!!WARNING Risk of loss of

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 251DHCP configurationIP Terminal DHCP Options tabThe IP Termin

DHCP configuration252 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010IP Terminal DHCP OptionsIP Terminal DHCP

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 253DHCP configurationPort <drop-down list> Select the ap

DHCP configuration254 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Address ranges tabThe Address Ranges tab

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 255DHCP configurationLease information tabThe lease info panel

DHCP configuration256 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 257DHCP overviewDHCP overviewOn the Avaya Business Communicati

DHCP overview258 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010DHCP default configurationThese network scenar

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 259VLAN overviewVLAN overviewThis section gives an overview of

ISDN BRI loop properties26 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010ISDN BRI T-loops BRI modules support

VLAN overview260 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Site-specific options for VLANThe BCM DHCP ser

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 261Avaya Business Communications Manager 450 Dial Up overviewA

Avaya Business Communications Manager 450 Dial Up overview262 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010T

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 263Avaya Business Communications Manager 450 Dial Up overviewT

Avaya Business Communications Manager 450 Dial Up overview264 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010•

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 265ISDN planning and engineeringISDN planning and engineeringT

ISDN planning and engineering266 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010In the United States, regardle

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 267Setting up a dialing planSetting up a dialing planDialing p

Setting up a dialing plan268 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 269Private network—PRI and VoIP tandem network specificationsP

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 27ISDN BRI loop properties• S-loops do not supply any voltage

Private network—PRI and VoIP tandem network specifications270 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010N

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 271Dialing plan and routing specificationsDialing plan and rou

Dialing plan and routing specifications272 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Routing service reco

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 273Dialing plan and routing specificationsRouting service reco

Dialing plan and routing specifications274 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Local call tandemed

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 275Dialing plan—routing and destination codes specificationsDi

Dialing plan—routing and destination codes specifications276 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Ac

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 277Private network—DPNSS network services (UK) specificationsP

Private network—DPNSS network services (UK) specifications278 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010D

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 279Private network—DPNSS network services (UK) specificationsG

ISDN BRI loop properties28 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Line appearances Ring onlyAnswer DNs

Private network—DPNSS network services (UK) specifications280 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 281VoIP trunk gateway specificationsVoIP trunk gateway specifi

VoIP trunk gateway specifications282 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Calling into a remote node

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 283VoIP trunk gateway specificationsExample of a fallback netw

VoIP trunk gateway specifications284 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Gatekeeper call scenariosT

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 285VoIP trunk gateway specificationsDetail of call progression

VoIP trunk gateway specifications286 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 287SIP fax over G.711 specificationsSIP fax over G.711 specifi

SIP fax over G.711 specifications288 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• Fax Transfer (calls tran

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 289T.38 fax specificationsT.38 fax specificationsThis section

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 29Calling line identificationCalling line identificationThis s

T.38 fax specifications290 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 291Voice messaging specificationsVoice messaging specification

Voice messaging specifications292 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 293Default VoIP settings specificationsDefault VoIP settings s

Default VoIP settings specifications294 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 295Call security and remote access specificationsCall security

Call security and remote access specifications296 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010External acce

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 297Call security and remote access specificationsRemote line r

Call security and remote access specifications298 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 299CoS password configuration for remote access specifications

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 3ContentsContentsNew in this release. . . . . . . . . . . . .

Calling line identification30 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Naming components in the Avaya BC

CoS password configuration for remote access specifications300 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 301Dialing plan specificationsDialing plan specificationsThis

Dialing plan specifications302 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Tips on using access codesHere a

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 303Dialing plan specificationsAvailable call-by-call servicesA

Dialing plan specifications304 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010PRI service type / DN type value

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 305Dialing plan specificationsPRI service type / Service ID de

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 31Calling line identificationName and number information are a

Calling line identification32 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010For more information about how to

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 33Calling line identificationWhen you select the Send Long Nam

Calling line identification34 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Sending and receiving call displa

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 35Calling line identificationThe Called Network Name Display i

Calling line identification36 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Answered incoming call connected

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 37Calling line identificationusing voice mail, Auto Attendant,

Calling line identification38 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Attention: You cannot prevent CL

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 39Find Me/Follow MeFind Me/Follow MeThis section gives an over

Contents4 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Avaya BCM call-by-call services . . . . . . . . . . .

Find Me/Follow Me40 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 41InTouchInTouchThis section gives an overview of InTouch. Use

InTouch42 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 43Remote ModemRemote ModemThis section gives an overview of Re

Remote Modem44 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 45Professional Call RecordingProfessional Call RecordingThis s

Professional Call Recording46 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 47Crediting and transferring feature entitlementsCrediting and

Crediting and transferring feature entitlements48 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010designated ch

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 49Dialing plan set-upDialing plan set-upThis section gives an

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 5ContentsPrivate networking—PRI and VoIP tandem network . . .

Dialing plan set-up50 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Routing service record: use poolRouting s

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 51Dialing plan set-upAvaya BCM incoming-call processingThe sys

Dialing plan set-up52 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Configuration for private network dialing

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 53Dialing plan set-upIf the new received number length has mor

Dialing plan set-up54 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 Codes for remote accessWhen you set up l

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 55Dialing plan set-up Codes for outgoing callsOther network co

Dialing plan set-up56 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010number for long-distance calls. For examp

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 57Dialing plan set-up Routing, outgoing public callsOutgoing p

Dialing plan set-up58 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Attention: Do not change DN length immed

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 59Dialing plan set-upPark prefixThe Park prefix is the first d

Contents6 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010VoIP interoperability—gatekeeper configuration . . .

Dialing plan set-up60 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Calls are retrieved by pressing the inter

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 61Dialing plan set-upAfter a remote user accesses the BCM, the

Dialing plan set-up62 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Telephone supports speech paths, which re

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 63Dialing plan set-up• Public/Private Auto DN: The length of t

Dialing plan set-up64 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Call routing configuration Call routing a

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 65Dialing plan set-upRouting service replaces a number of manu

Dialing plan set-up66 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Switches and service types chartSwitchesS

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 67Dialing plan set-upConfiguration for PRI CbC limitsProgrammi

Dialing plan set-up68 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 PRI protocols & service/DN typesThe

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 69Dialing plan set-upDestination codes provide you with the op

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 7ContentsLAN overview . . . . . . . . . . . . . . . . . . . .

Dialing plan set-up70 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• If you want specific dial strings to us

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 71Dialing plan set-upcard, and indicates any digit between 0 a

Dialing plan set-up72 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 Routing schedules and alternate routesIt

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 73Dialing plan set-upAll the lines used by a route specified b

Dialing plan set-up74 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 75Dialing plan and routing configurationsDialing plan and rout

Dialing plan and routing configurations76 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 Destination codes an

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 77Dialing plan and routing configurationsAttention: To minimi

Dialing plan and routing configurations78 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 79Dialing plan—routing and destination codesDialing plan—routi

Contents8 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Ordering ISDN BRI . . . . . . . . . . . . . . . . .

Dialing plan—routing and destination codes80 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Route settings (Sh

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 81Dialing plan—routing and destination codesPRI route typesThe

Dialing plan—routing and destination codes82 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Dialing plan desti

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 83Dialing plan—routing and destination codesThe destination co

Dialing plan—routing and destination codes84 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Dialing plan alter

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 85Dialing plan—routing and destination codesSecond dial tone f

Dialing plan—routing and destination codes86 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Attention: Second

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 87Dialing plan configuration for public networkDialing plan co

Dialing plan configuration for public network88 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Private and Pub

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 89Dialing plan configuration for public networkPublic network

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 9ContentsExternal access tones, definitions . . . . . . . . .

Dialing plan configuration for public network90 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010• Several entri

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 91Dialing plan configuration for public networkCarrier code se

Dialing plan configuration for public network92 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 93Dialing plan configuration for private networksDialing plan

Dialing plan configuration for private networks94 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010The following

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 95Dialing plan configuration for private networksPrivate Netwo

Dialing plan configuration for private networks96 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010Private MCDN

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 97Dialing plan configuration for private networksVoIP-specific

Dialing plan configuration for private networks98 NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010VoIP special

NN40170-200 Avaya Business Communications Manager 6.0 Planning and Engineering May 2010 99Dialing plan configuration for private networksUse the follo