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Avaya Business Communications Manager 450 (BCM 450) Note d'application

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QT; Reviewed:
SPOC 10/14/2011
Solution & Interoperability Test Lab Application Notes
©2011 Avaya Inc. All Rights Reserved.
1 of 31
TelstratBCM_PRI
Avaya Solution & Interoperability Test Lab
Application Notes for TelStrat Engage Record Version 3.3,
PRI trunk Integration with Avaya Business
Communication Manger, Release 6.0 – Issue 1.0
Abstract
These Application Notes describe the configuration steps required for the TelStrat Engage
Record version 3.3 to successfully interoperate with Avaya Business Communication
Manager Release 6.0 via a PRI trunk interface. TelStrat Engage Record can connect to the
Avaya Business Communication Manager to record and playback any conversation that
goes through Avaya telephones via PRI (digital) trunk.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
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Résumé du contenu

Page 1 - Abstract

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Page 2 - 3. Reference Configuration

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Page 3

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Page 4 - 5.1.1. Login to BCM

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Page 5

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Page 6

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Page 7 - Manager

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Page 8

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Page 9 - 5.2.2. Login to BCM Monitor

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Page 10 - 5.2.3. Administer Resources

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Page 11

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Page 12

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Page 13

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Page 14 - 5.2.4.2 Routing Settings

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Page 15 - 5.2.4.3 Destination Settings

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Page 16

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Page 17 - Configuration

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Page 18 - 6. Configuration for Engage

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Page 19

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Page 20

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Page 21 - 6.1.2. BCM Devices Tab

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Page 22 - 6.1.3. Channel Mapping Tab

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Page 23

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Page 24

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Page 25 - 6.3.1. Record All Criteria

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Page 26

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Page 27

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Page 28 - 7. Verification Steps

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Page 29 - 8. Conclusion

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Page 30 - 9. Additional References

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Page 31

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