Avaya EE IP Telephony Manuel d'utilisateur

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© 1999 Nortel Networks
PO908509 Issue 01
Enterprise Edge IP Telephony
Configuration Manual
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1 2 3 4 5 6 ... 87 88

Résumé du contenu

Page 1 - Configuration Manual

© 1999 Nortel NetworksPO908509 Issue 01Enterprise Edge IP TelephonyConfiguration Manual

Page 2

10 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Figure 1 Enterprise Edge and M1 networking overviewNote: The quality o

Page 3 - Contents

Overview 11PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualService/Routing Service Route 001Use Pool AExternal # (leave blank)DN t

Page 4 - 4 Contents

12 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01In this example, outgoing public network calls dialed from a Enterprise

Page 5 - Contents 5

Overview 13PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualPrivate network calls are made by dialing a 4-digit private network DN.

Page 6 - 6 Contents

14 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Calls to Ottawa office:Services/Routing Service Route 001Use Pool AExte

Page 7

Overview 15PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualOttawa office:Trunk/Line Data Line 241 Target lineReceived # 6221Line A

Page 8 - System Functions

16 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01The implications on the configuration on each node are:• each node must

Page 9 - Dialing Plan Support

Overview 17PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualThis model serves as an effective traffic shaping mechanism by invoking

Page 10 - (public protocol)

18 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Packet lossPacket loss is the percentage of packets that do not arrive

Page 11

Overview 19PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualPingPing (Packet InterNet Groper) sends an ICMP (Internet Control Messa

Page 13

20 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01The supported codec types are configured in the Local gateway configura

Page 14

Overview 21PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualEnterprise Edge Solutions recommends the following order for codec sele

Page 15

22 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Silence compressionSilence compression is supported on G.723.1 and G.72

Page 16 - Network Quality of Service

Overview 23PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualEcho cancellationWhen a two-wire telephone cable connects to a four-wir

Page 17 - Quality of service parameters

24 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01If the caller is near the PBX or CO switch, the echo comes back so quic

Page 18 - Network Performance Utilities

Overview 25PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualThe jitter buffer hold time adds to the overall delay, so if the networ

Page 19

26 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01• In order for the gateways to revert to a G.711 clear channel, the ter

Page 20 - 20 Overview

PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualEngineering guidelines The engineering guidelines address the design of an IP trunk

Page 21 - Overview 21

28 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01OverviewTraditional networks rely on voice services such

Page 22 - Silence compression

Engineering guidelines 29PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualFigure 3 IP Telephony network engineering processEnterpri

Page 23 - Echo cancellation

Contents 3P0908532 Issue 01 Enteprise Edge Unified Messaging Client Installation GuideContentsChapter 1 Overview 7About this document 8System Functio

Page 24 - Jitter buffer

30 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01overhead)The tables on page 33 and page 34 show the bandw

Page 25 - Fax calls

Engineering guidelines 31PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualFigure 4 Multiple network interfacesWhen a caller at DN-A

Page 26 - Alarm Notification

32 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Method 2In cases where the LAN is not routable, a WAN IP

Page 27 - Engineering guidelines

Engineering guidelines 33PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualTable 1 LAN and WAN IP bandwidth usage per Enterprise Edg

Page 28 - Overview

34 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Table 2 LAN and WAN IP bandwidth usage per Enterprise Edg

Page 29 - Engineering guidelines 29

Engineering guidelines 35PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualWAN engineeringTraffic to Wide Area Network (WAN) is obta

Page 30 - Multiple network interfaces

36 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Link utilizationThe starting point of this assessment is

Page 31 - Method 1

Engineering guidelines 37PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualFrom the Enterprise Edge VoIP Gateway bandwidth engineeri

Page 32 - LAN engineering

38 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Some network management systems have network planning mod

Page 33

Engineering guidelines 39PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualSetting QoSThe users of corporate voice and data services

Page 34

4 ContentsEnteprise Edge Unified Messaging Client Installation Guide P0908532 Issue 01Measurement procedure 43Other measurement considerations 43Furt

Page 35 - WAN engineering

40 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01These settings indicate the quality of voice service. IP

Page 36 - Link utilization

Engineering guidelines 41PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualThe size of the ping probe packets should be set to 60 by

Page 37 - Engineering guidelines 37

42 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01The traceroute program can also be used to verify whether

Page 38

Engineering guidelines 43PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualLate packetsPackets that arrive outside of the window all

Page 39 - Setting QoS

44 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01If the intranet capacity is tight and the IP telephony tr

Page 40 - Measuring Intranet QoS

Engineering guidelines 45PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualPropagation delayPropagation delay is affected by the mil

Page 41 - Recording routes

46 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01• Upgrading link capacity. This reduces the serialization

Page 42 - Adjusting ping measurements

Engineering guidelines 47PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualOther cause of packet errors not related to delay are as

Page 43 - Measurement procedure

48 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01When an intranet takes on a real-time service, the users

Page 44 - Further network analysis

Engineering guidelines 49PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualTCP traffic behaviorThe majority of corporate intranet tr

Page 45 - Reducing link delay

Contents 5P0908532 Issue 01 Enteprise Edge Unified Messaging Client Installation GuideChapter 7 Interoperability 83interoperability considerations 83

Page 46 - Reducing hop count

50 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01If the installer or administrator wishes to deploy a mixe

Page 47 - Routing issues

Engineering guidelines 51PO908509 Issue 01 Enterprise Edge IP Telephony Configuration Manual• G.711The G.729 codec provides the best balance of quali

Page 48 - Traffic mix

52 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01The voice jitter buffer directly affects the end-to-end d

Page 49 - Implementing the network

Engineering guidelines 53PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualSet the Tx and Rx thresholds (MOS numbers) for the remote

Page 50 - IP telephony settings

54 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01In subsequent design cycles, the QoS objective can be rev

Page 51 - Engineering guidelines 51

Engineering guidelines 55PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualThe fallback threshold algorithm assumes a fixed IP telep

Page 52 - Fallback threshold

56 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Note: The quality of the IP trunk connection is assessed

Page 53

Engineering guidelines 57PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualExternal # (leave blank)DN type PrivateDestination Code 4

Page 54 - User feedback

58 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01In this example, outgoing public network calls dialed fro

Page 55 - Dialing plan

Engineering guidelines 59PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualNote: Enterprise Edge IP telephony requires a keycode. Af

Page 56

6 ContentsEnteprise Edge Unified Messaging Client Installation Guide P0908532 Issue 01

Page 57

60 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01DN type PrivateServices/Routing Service Route 002Use Pool

Page 58 - Toll bypass with IP telephony

Engineering guidelines 61PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualLine Access Set 6221 L241:Ring onlyLine pool access Line

Page 59 - Setting

62 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01The implications on the configuration on each node are:•

Page 60

Engineering guidelines 63PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualIP trunks are a point-to-multipoint facility, unlike anal

Page 61

64 Engineering guidelinesEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01

Page 62

PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualEngineering checklistHow do you determine if you have enough available bandwidth on

Page 63 - Engineering guidelines 63

66 Engineering checklistEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01

Page 64 - 64 Engineering guidelines

PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualInstallation Enterprise Edge IP Telephony requires the following hardware and softw

Page 65 - Engineering checklist

68 InstallationEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Figure 7 Configuring the local gateway installation roadmapAdding a

Page 66 - 66 Engineering checklist

Installation 69PO908509 Issue 01 Enterprise Edge IP Telephony Configuration Manual• Configure IP address for remote gateway and dialed digits needed

Page 67 - Installation

PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualOverviewThe Enterprise Edge VoIP Gateway reduces customers’ communication costs by

Page 68 - Adding a remote gateway

70 InstallationEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Figure 8 Configuring the remote gateway installation roadmapFallbac

Page 69 - Installation 69

Installation 71PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualIP trunks on the core telephony services use the concept of routes

Page 70 - 70 Installation

72 InstallationEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01

Page 71 - Installation 71

PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualConfigurationEnterprise Edge VoIP Gateway uses a menu-driven interface for operatio

Page 72 - 72 Installation

74 ConfigurationEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01User Interface OverviewUse the following steps to modify an entry.

Page 73 - Configuration

Configuration 75PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualFigure 13 Sample dialog box5. A dialog box opens6. Perform the ope

Page 74 - User Interface Overview

76 ConfigurationEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01The codec type used on a per IP telephony call basis is determined

Page 75 - Local gateway configuration

Configuration 77PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualThe Supported Codecs field indicates the supported codecs. A pull-

Page 76

78 ConfigurationEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01The Modify Entry option allows the administrator to change the ord

Page 77 - Configuration 77

Configuration 79PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualModifying the Remote Gateway Configuration tableThe pull-down menu

Page 78 - Remote gateway configuration

8 OverviewEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01About this documentThis guide provides information on the Enterprise Edg

Page 79 - Configuration 79

80 ConfigurationEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01For private networking, the call terminates at a terminal at the d

Page 80 - 80 Configuration

PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualMaintenanceQuality of Service MonitorThe Quality of Service Monitor is software whi

Page 81 - Maintenance

82 MaintenanceEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01

Page 82 - 82 Maintenance

PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualInteroperabilityEnterprise Edge IP Telephony is compatible with the ITU-T H.323v2 s

Page 83 - Interoperability

84 InteroperabilityEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01Asymmetrical media channel negotiationBy default, the Enterpris

Page 84 - No feedback busy station

PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualGlossaryBackbone A network’s major transmission path, handling high-volume, high-de

Page 85 - Glossary

86 GlossaryEnterprise Edge IP Telephony Configuration Manual PO908509 Issue 01ITU International Telecommunications Unionkbit/s kilobits per second. T

Page 86

Enterprise Edge IP Telephony Configuration Manual Enterprise Edge Voice MessagingIndex 87IndexAalarms 81Cchanges to the intranet 47Codecs 19Core tele

Page 87

88 IndexEnterprise Edge Voice Messaging Enterprise Edge IP Telephony Configuration Manual

Page 88 - 88 Index

Overview 9PO908509 Issue 01 Enterprise Edge IP Telephony Configuration ManualThe IP telephony gateway allows communication with other supported gatew

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