Avaya 1000 Series Video Conferencing Systems Guide de l'utilisateur

Avaya Video Conferencing Manager Deployment Guide Issue 1June 2010

10 Avaya Video Conferencing Manager Deployment Guide- Avaya Video Conferencing Manager email password. This is the password for the email account desc

Avaya Video Conferencing Manager Deployment Guide 99- Click LDAP Settings. Ensure that the IP address that you selected for the OpenLDAP server in ste

100 Avaya Video Conferencing Manager Deployment Guide5. On the Start menu, click Run. The Run dialog box appears.6. Enter inetmgr in the Open list box

Avaya Video Conferencing Manager Deployment Guide 101Appendix A: User Role AccessThe following table describes the scope of access to functionality in

102 Avaya Video Conferencing Manager Deployment GuideDevices (continued)Set MCU Affinity Yes Yes NoUpdate license Yes Yes NoRegister email address to

Avaya Video Conferencing Manager Deployment Guide 103Devices (continued)Update device IP in list entryYes No NoModify device details Yes No NoManage d

104 Avaya Video Conferencing Manager Deployment GuideEvents (continued)Schedule template eventsYes No NoDelete scheduled template eventsYes No NoSched

Avaya Video Conferencing Manager Deployment Guide 105Help Access help for using Avaya Video Conferencing ManagerYes Yes YesAvaya Video Conferencing Ma

106 Avaya Video Conferencing Manager Deployment GuideAppendix B: Alarms by CategoryauthenticationAlarm ID Description Default StatusID_LOGIN_FAILInval

Avaya Video Conferencing Manager Deployment Guide 107conferenceAlarm ID Description Default StatusID_ABNORMAL_CALL_TERMINATIONAbnormal termination of

108 Avaya Video Conferencing Manager Deployment GuideID_CONF_EXTEND_FAILED_INVALID_DEV_STATUSFailed to extend conference $1$. Invalid device status.ON

Avaya Video Conferencing Manager Deployment Guide 11Option 2:Create a resource mailbox in Microsoft Exchange Server for each video or voice communicat

Avaya Video Conferencing Manager Deployment Guide 109ID_CONF_LAUNCH_FAILED_NO_DEVFailed to launch conference $1$. No managed devices found.ONID_CONF_S

110 Avaya Video Conferencing Manager Deployment GuideID_DEL_CONF_FAILED_CONF_LAUNCHEDFailed to delete the conference $1$ from the conference table. Th

Avaya Video Conferencing Manager Deployment Guide 111ID_FAILED_CONF_TERMINATIONFailed to terminate the conference.ONID_FAILED_TO_FIND_CALL_STATIONFail

112 Avaya Video Conferencing Manager Deployment GuideID_UNABLE_TO_MAKE_CALLS_NO_SERVICE_PREFIXUnable to make a call to $1$ from $2$. MCU does not have

Avaya Video Conferencing Manager Deployment Guide 113ldapAlarm ID Description Default StatusID_COUNTRY_STATE_INFO_MODIFY_FAILEDFailed to modify the co

114 Avaya Video Conferencing Manager Deployment GuideID_LSC_CALL_CONNECCall connected ONID_LSC_CALL_CONNECTEDCall connected. ONID_LSC_CALL_DISCONNECCa

Avaya Video Conferencing Manager Deployment Guide 115ID_LSC_INCOMING_CALLDevice received a call. ONID_LSC_ISDN_LINE_DOWNISDN line down. ONID_LSC_ISDN_

116 Avaya Video Conferencing Manager Deployment GuideID_LSC_V35_UPThis alarm is deprecated. Setting the status has no effect.OFFAvaya Video Conferenci

Avaya Video Conferencing Manager Deployment Guide 117ID_DEV_INFO_MODIFY_FAILURE_IN_EXCHGFailed to modify the device information in the Microsoft Excha

118 Avaya Video Conferencing Manager Deployment GuideID_FAILED_DEV_REBOOTFailed to reboot the device. ONID_FAILED_DEVICE_DEL_FROM_ADDR_BOOKFailed to d

12 Avaya Video Conferencing Manager Deployment GuidePreparing Your EnvironmentWhether you are installing Avaya Video Conferencing Manager for the firs

Avaya Video Conferencing Manager Deployment Guide 119ID_LSC_SERVER_SHUTDOWNAttempting to shut down the Avaya Video Conferencing Manager server at $1$.

120 Avaya Video Conferencing Manager Deployment GuideID_MODIFY_CONF_NO_MATCHFailed to modify conference $1$. No matching conference found. ONID_MODIFY

Avaya Video Conferencing Manager Deployment Guide 121ID_UNKNOWN_ERRORAn unknown error has occurred.ONID_UPDATE_PWD_ON_DEV_FAILEDFailed to update the p

122 Avaya Video Conferencing Manager Deployment GuideID_POLYCOM_GDS_DOWNThis alarm is deprecated. Setting the status has no effect.ONID_POLYCOM_GDS_OF

Avaya Video Conferencing Manager Deployment Guide 123ID_POLYCOM_MAIN_CAM_UPMain camera is running. ONID_POLYCOM_MIC_CHANGEMicrophone change. ONID_POLY

124 Avaya Video Conferencing Manager Deployment GuideID_SW_UPGRADE_FAILED_LOGINThe software upgrade failed because of a login failure.ONID_SW_UPGRADE_

Avaya Video Conferencing Manager Deployment Guide 125ssh Alarm ID Description Default StatusID_SSH_SESSION_FAILEDFailed to open an SSH session on the

126 Avaya Video Conferencing Manager Deployment Guidetelnet Alarm ID Description Default StatusID_TELNET_FAILEDTelnet authentication failed for the sp

Avaya Video Conferencing Manager Deployment Guide 13You can also forward traps from all managed video and voice communications devices to third party

14 Avaya Video Conferencing Manager Deployment GuideDeveloping a Training PlanUse the procedures in this manual and information about user roles to as

Avaya Video Conferencing Manager Deployment Guide 15HardwareAvaya Video Conferencing Manager supports the following minimum server configuration:• 2.4

16 Avaya Video Conferencing Manager Deployment GuideThe Avaya Video Conferencing Manager installation program installs an OpenLDAP server, the Microso

Avaya Video Conferencing Manager Deployment Guide 17Client Support You can access the Avaya Video Conferencing Manager user interface from a computer

18 Avaya Video Conferencing Manager Deployment GuideAvaya Video Conferencing Manager supports management of video communications devices through stand

Avaya Video Conferencing Manager Deployment Guide 19Installing Avaya Video Conferencing ManagerBefore installing Avaya Video Conferencing Manager, ens

2 Avaya Video Conferencing Manager Deployment Guide© 2010 Avaya Inc.All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that

20 Avaya Video Conferencing Manager Deployment GuideInstalling Windows ComponentsBefore installing Avaya Video Conferencing Manager, you must install

Avaya Video Conferencing Manager Deployment Guide 21Running the Installation ProgramThe Avaya Video Conferencing Manager installation program installs

22 Avaya Video Conferencing Manager Deployment Guide2. To configure Avaya Video Conferencing Manager, enter values for the following fields. Note: The

Avaya Video Conferencing Manager Deployment Guide 234. Complete the LDAP server configuration by entering values in the following fields:a. In the Ope

24 Avaya Video Conferencing Manager Deployment Guide5. By default, Enable Exchange server integration with Avaya Video Conferencing Manager is selecte

Avaya Video Conferencing Manager Deployment Guide 258. Click Configure and then click OK. Note: If the installation fails, refer to “Troubleshooting A

26 Avaya Video Conferencing Manager Deployment Guide• If OpenSSL exists on the server, ensure that the version is 0.9.7 or later or delete the LIBEAY3

Avaya Video Conferencing Manager Deployment Guide 27Configuring Your EnvironmentAfter installing Avaya Video Conferencing Manager, configure your envi

28 Avaya Video Conferencing Manager Deployment Guide4. Enter a User name and Password. These values are the user name and password that you entered fo

Avaya Video Conferencing Manager Deployment Guide 29Activating Avaya Video Conferencing Manager without Internet AccessTo activate Avaya Video Confere

Avaya Video Conferencing Manager Deployment Guide 3License typesDesignated System(s) License (DS). End User may install and use each copy of the Softw

30 Avaya Video Conferencing Manager Deployment GuideSpecifying Default Passwords for Device ManagementWhen Avaya Video Conferencing Manager attempts t

Avaya Video Conferencing Manager Deployment Guide 31By default, Avaya Video Conferencing Manager uses SNMP to show detailed information about a discov

32 Avaya Video Conferencing Manager Deployment Guide5. The Start managing once discovered check box is selected by default. This enables Avaya Video C

Avaya Video Conferencing Manager Deployment Guide 33Using the Avaya Video Conferencing Manager DashboardThe Avaya Video Conferencing Manager Dashboard

34 Avaya Video Conferencing Manager Deployment Guide1. Device Inventory—lists the number of known devices and the total number of licenses purchased a

Avaya Video Conferencing Manager Deployment Guide 35Packages Upload upgrade packages to Avaya Video Conferencing Manager.Available to administrators a

36 Avaya Video Conferencing Manager Deployment GuideConfiguring Microsoft Exchange ServerIf you enabled integration with Microsoft Exchange Server whe

Avaya Video Conferencing Manager Deployment Guide 373. Enter the Full name, and User logon name and click Next.4. Enter and confirm the user’s passwor

38 Avaya Video Conferencing Manager Deployment GuideMicrosoft Exchange Server 2007The following instructions apply specifically to Microsoft Exchange

Avaya Video Conferencing Manager Deployment Guide 3910. Right-click and select Reset Password.11. Enter and confirm the password and select Password n

4 Avaya Video Conferencing Manager Deployment GuideWelcome to Avaya Video Conferencing ManagerAvaya Video Conferencing Manager is a comprehensive mana

40 Avaya Video Conferencing Manager Deployment Guide5. Enter the mailbox resource you created for it and click Register. Avaya Video Conferencing Mana

Avaya Video Conferencing Manager Deployment Guide 41For more information about access to specific functionality for each user role, refer to “Appendix

42 Avaya Video Conferencing Manager Deployment GuideAdding Users from OpenLDAPIf you chose OpenLDAP for user authentication when you installed Avaya V

Avaya Video Conferencing Manager Deployment Guide 43Managing DevicesAfter you discover and enable Avaya Video Conferencing Manager to manage devices,

44 Avaya Video Conferencing Manager Deployment Guide• Depending on the device type and its status, one or more of the following icons may appear in th

Avaya Video Conferencing Manager Deployment Guide 45Status IconsThe following icons represent the device status. Mouse over an icon to view text that

46 Avaya Video Conferencing Manager Deployment GuideDisplaying DevicesOn the Display list, choose the category of devices to view. Display categories

Avaya Video Conferencing Manager Deployment Guide 47The number of devices in the category that you select from the Display list (x) and the total numb

48 Avaya Video Conferencing Manager Deployment GuideTo search for a single device, enter any alphanumeric string in the Search field located in the lo

Avaya Video Conferencing Manager Deployment Guide 49Refreshing Device InformationYou can refresh information that appears on the Devices page for all

Avaya Video Conferencing Manager Deployment Guide 5About this GuideThis guide is for network administrators or anyone who manages video and voice comm

50 Avaya Video Conferencing Manager Deployment GuideView Alarms Managed video and voice communications devices except Sony PCS-XG80Opens the Alarms pa

Avaya Video Conferencing Manager Deployment Guide 51Viewing and Editing Device DetailsFor each managed device, you can access a Device details page fr

52 Avaya Video Conferencing Manager Deployment Guide• If the device is an Avaya video communications system, you can also access many of the configura

Avaya Video Conferencing Manager Deployment Guide 534. On the System information tab, locate the Generic properties page.5. In the Service prefix list

54 Avaya Video Conferencing Manager Deployment GuideBy default, trap forwarding is enabled. To disable trap forwarding, clear the Enable Avaya Video C

Avaya Video Conferencing Manager Deployment Guide 55Setting or Clearing MCU AffinityYou can use cascading MCUs to connect calls between two groups of

56 Avaya Video Conferencing Manager Deployment GuideFor more information about using cascading MCUs when scheduling a call, refer to “Using Cascading

Avaya Video Conferencing Manager Deployment Guide 57Sending a Message to a DeviceYou can send a message to a managed video communications device to ap

58 Avaya Video Conferencing Manager Deployment GuideAccessing a Device’s Web User InterfaceYou can open the web user interface of any discovered devic

Avaya Video Conferencing Manager Deployment Guide 59Changing a Device PasswordYou can use Avaya Video Conferencing Manager to change the password stor

6 Avaya Video Conferencing Manager Deployment GuideDeployment OverviewThe following diagram shows the high-level tasks and associated dependencies inv

60 Avaya Video Conferencing Manager Deployment GuideDeleting a DeviceDeleting a device from Avaya Video Conferencing Manager results in the following

Avaya Video Conferencing Manager Deployment Guide 61Managing a Device Through EmailIf you enabled and configured Microsoft Exchange Server integration

62 Avaya Video Conferencing Manager Deployment GuideBACKUPBACK-UPBACK UPAvayaLifeSizeBacks up the current device settings as a template. CALLSTATSCALL

Avaya Video Conferencing Manager Deployment Guide 63Avaya Video Conferencing Manager sends an individual response email (success or failure) to indica

64 Avaya Video Conferencing Manager Deployment GuideAlarms are color-coded to assist you in identifying alarms by severity.You can sort alarms by clic

Avaya Video Conferencing Manager Deployment Guide 65• Export alarms on the History alarms tab. Use the Export/Backup list to export all or selected hi

66 Avaya Video Conferencing Manager Deployment GuideUsing Templates to Configure DevicesTemplates in Avaya Video Conferencing Manager are stored confi

Avaya Video Conferencing Manager Deployment Guide 67Creating and Editing TemplatesTo create a template, follow these steps:1. Click Templates in the n

68 Avaya Video Conferencing Manager Deployment Guide4. Check for template application errors. On the Actions list, select View logs and click Submit.

Avaya Video Conferencing Manager Deployment Guide 696. Click Ok.7. Name the backup file and save it.Restoring a Device from a BackupTo restore setting

Avaya Video Conferencing Manager Deployment Guide 7Planning for Integration with Microsoft Exchange ServerThe most important decision to make when pla

Avaya Video Conferencing Manager Deployment Guide 69Scheduling Calls and Other Device EventsOn the Events page, you can schedule and view scheduled ca

70 Avaya Video Conferencing Manager Deployment GuideCall pendingCall terminatedCall failedUpdating event informationTemplate comparison pendingTemplat

Avaya Video Conferencing Manager Deployment Guide 71The following event icons can appear in the Type column to indicate additional details about an ev

72 Avaya Video Conferencing Manager Deployment GuideTo schedule template actions, follow these steps:1. Click the Events icon on the navigation bar.2.

Avaya Video Conferencing Manager Deployment Guide 73Scheduling a Device Software UpgradeTo schedule the application of one or more software upgrade pa

74 Avaya Video Conferencing Manager Deployment GuideScheduling Offline Time for a DeviceYou can take a managed device (excluding gatekeepers and gatew

Avaya Video Conferencing Manager Deployment Guide 75f. When you are finished viewing or modifying the conflicting events, click Confirm at the bottom

76 Avaya Video Conferencing Manager Deployment Guidec. If you need to add an external device that is not available for selection in the Add Device dia

Avaya Video Conferencing Manager Deployment Guide 777. Click Call Now to begin the call immediately or Schedule Call to begin the call at the specifie

78 Avaya Video Conferencing Manager Deployment GuideUsing Cascading MCUsYou can use cascading MCUs to connect calls between two groups of participants

8 Avaya Video Conferencing Manager Deployment GuideThis feature also enables the meeting organizer to convert a video call from one that is placed aut

Avaya Video Conferencing Manager Deployment Guide 79Modifying or Deleting Scheduled ConferencesTo modify or delete a scheduled conference, follow thes

80 Avaya Video Conferencing Manager Deployment GuideViewing a Call in ProgressYou can view a call in progress by completing the following steps:1. Fro

Avaya Video Conferencing Manager Deployment Guide 81If none of the devices that the meeting organizer invites to the call is capable of hosting the ca

82 Avaya Video Conferencing Manager Deployment GuideIf a PIN is required for the call and Avaya Video Conferencing Manager is configured to automatica

Avaya Video Conferencing Manager Deployment Guide 83Specifying a Preferred Method of ParticipationIf you enabled and configured Microsoft Exchange Ser

84 Avaya Video Conferencing Manager Deployment GuideWhen this feature is enabled and a meeting organizer schedules a video call in Avaya Video Confere

Avaya Video Conferencing Manager Deployment Guide 85The confirmation email sent from Avaya Video Conferencing Manager to participants who are not mana

86 Avaya Video Conferencing Manager Deployment GuideGenerating ReportsAvaya Video Conferencing Manager provides powerful, graphical report generation

Avaya Video Conferencing Manager Deployment Guide 87• Codec Reports show transmit, receive and resolution reports on communications systems.• Conferen

88 Avaya Video Conferencing Manager Deployment GuideUsing Avaya Video Conferencing Manager AdministratorAvaya Video Conferencing Manager Administrator

Avaya Video Conferencing Manager Deployment Guide 9Microsoft Exchange Server Integration OverviewIntegrating Avaya Video Conferencing Manager with Mic

Avaya Video Conferencing Manager Deployment Guide 89• System Logs: Avaya recommends that you change the log setting only when directed by Avaya to tro

90 Avaya Video Conferencing Manager Deployment GuideRestoring the Avaya Video Conferencing Manager Database from a BackupOnce you have created a copy

Avaya Video Conferencing Manager Deployment Guide 91• Call Statistics Monitoring Interval: Enter the time interval after which call statistics are pol

92 Avaya Video Conferencing Manager Deployment GuideVideo SettingsEnter the threshold figures for:• Transmit Jitter: Enter a value between 1 and 1000.

Avaya Video Conferencing Manager Deployment Guide 93Port Status lists the status of ports required by Avaya Video Conferencing Manager. When the Avaya

94 Avaya Video Conferencing Manager Deployment Guide6. Click Save to save your changes.Note: To remove a trap destination, click its IP address in the

Avaya Video Conferencing Manager Deployment Guide 95• Maximum number of days for schedules to be allowed within: Set the scope of valid conference sch

96 Avaya Video Conferencing Manager Deployment GuideExporting Page ViewsAt the top of most pages in Avaya Video Conferencing Manager an option to expo

Avaya Video Conferencing Manager Deployment Guide 97• Data folders from a previous, removed PostgreSQL installation exist and the Avaya Video Conferen

98 Avaya Video Conferencing Manager Deployment GuideWeb Sites in IIS Function Improperly After an UpgradeDuring an upgrade, the Avaya Video Conferenci